elena.zhangOffline
Following: 0Followers: 0
Knowledge Base/ Kasa
2018-10-24 03:40:10
How to resolve common problems when setting up the Kasa smart device (Plug/Bulb)
Our Kasa app is designed to provide an easy step-by-step process to set up your new smart device. However, there may be instances where issues come up during the installation. This guide will try and...
5HELPFULS
Knowledge Base/ Kasa
2018-10-24 03:22:09
What should I do if I cannot make my Kasa device work with Alex/Google Home?
Before you begin, make sure you have the latest Alexa App or Google Home App. If you don’t know how to make TP-Link Kasa device work with Alexa or Google Home, please refer to Amazon Alexa; Google...
0HELPFULS
Knowledge Base/ Kasa
2018-10-24 03:19:06
What should I do if I cannot control my Kasa device?
You just finished configuring your smart device on the Kasa Smart app, but you are unable to turn the device on or off through the app. Or, perhaps sometimes it works, and sometimes it doesn’t. Below...
0HELPFULS
Knowledge Base/ Troubeshooting
2018-10-24 03:14:47
What should I do if my internet speed is slow when my device is connected to the TP-Link router?
There are many factors can affect a device's network speed, this FAQ will help you isolate and troubleshoot some of them. This Chart will help you decide which case to refer to. keep in mind we will...
0HELPFULS
Knowledge Base/ Kasa Smart Plugs
2018-10-24 03:07:27
Some frequently asked questions about TP-Link smart plug and Kasa APP
For basic/advanced settings of Smart Plug/Switch, please refer to following FAQs: How to connect my TP-LINK Smart Plug to my home network via Kasa? How to connect my TP-LINK Smart Switch to my home...
0HELPFULS
Knowledge Base/ Troubeshooting
2018-10-17 07:40:21
Why cannot I find or connect to my wireless networks?
Note: Before you do these troubleshooting steps, please check whether the adapter you are using is the Archer T1U. For this model, it only supports 5GHz networks. If the router you are using only...
0HELPFULS