Knowledge Base/
Troubeshooting
2018-10-25 01:53:50
You may find that your devices like your mobile phones and laptops lose internet connection constantly when they are connected to the router via Wi-Fi or Ethernet. It may be caused by many factors....
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Knowledge Base/
Troubeshooting
2018-10-24 07:26:30
There are different methods for setting up a TP-Link range extender. If you don’t know how to configure it, please refer to installation guide or setup video on our website. Check this guide, if you...
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Knowledge Base/
Troubeshooting
2018-10-24 07:06:15
The range extender may extend Wi-Fi signal but it does not maintain the connection. This FAQ will guide you to do some tests to exclude possibility caused by router other elements beside the range...
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Knowledge Base/
Troubeshooting
2018-10-24 07:00:16
You may find that WiFi signal is stronger, but download speeds have become slower when connected to the range extender. This FAQ will help you troubleshoot. Device means: computers, laptops, mobile...
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Knowledge Base/
Troubeshooting
2018-10-24 06:56:57
Step 1 Install the TP-Link tpPLC utility (click here). Step 2 Check powerline rate between powerline adapters on the utility. Step 3 Check the link speed of your device. For Windows, For Mac OS Make...
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Knowledge Base/
Troubeshooting
2018-10-24 06:45:25
You connect a device to the TP-Link powerline adapter via cable or Wi-Fi, internet connection works but it’s intermittent. It could be the powerline adapter or other factors. Please follow the...
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