Forums/
Kasa Camera - Kasa Home Security
2021-09-17 08:19:29
Hey@JK_Oz , sorry to hear about the 'incident' or the trouble has caused. I see you have created a support ticket and the local support is follow up your case now. You could reply to the support...
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Forums/
Kasa Camera - Kasa Home Security
2021-09-17 06:57:30
@Hoocli May I know the model of your Deco Mesh system? Mesh router allow devices to roam from different Aps and this could cause some unstability. It is suggested to use turn off the Mesh feature for...
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Forums/
Kasa Smart Plugs
2021-09-16 11:48:51
@Slooby Thanks so much for sharing all the detailed info, this issue you are experiencing sounds unusual. To address the issue and try to fix it, we would like to have a specialist look into this...
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Forums/
Kasa Camera - Kasa Home Security
2021-09-16 03:13:13
@MissionDan Hello, Thanks so much for sharing all the detailed info about the Kasa care subscription. Kasa Care Premium plan supports up to 10 cameras, here is a guide to add the camera into Premium...
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Forums/
Kasa Smart Bulbs
2021-09-16 01:52:43
Hello@Mark-in-OC , thank you for let us know the beta help with the issue! Feel free to let us know for anything new.
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Forums/
Kasa Smart Switches
2021-09-15 08:13:48
@phxDiablo Hello, You could try to set up smart device with a hotspot Wi-Fi or different WiFi and see if update could be successful, Try to lower / turn off the router firewall settings on the Modem...
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