Forums/
Powerline Adapters
2020-09-17 15:17:25
@The_Nega_Chin The pairing would be needed if they are not linked. They do have the default secured network out of the box, but there are cases in which they are either reset or a new powerline is...
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Forums/
Wi-Fi Routers
2020-09-17 15:01:15
@whoisrico Make sure your networks are not named the same could be confusing the ring doorbell. You should have something like 2.4G: mywifi 5G: mywifi-5G Change the channel for the 2.4G network to 1...
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Forums/
Range Extenders
2020-09-16 22:50:19
@Dvasques Take the extender to the same room of the router, see if when it boots up the full strength returns. If it is still weak even in the same room. There should also be new firmware available...
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Forums/
Deco
2020-09-16 22:45:11
@Cjm The main Deco would not need to be near the modem, you only need an Ethernet cable going to it that provides an internet connection. So if you have an Ethernet cable from the modem ran up to the...
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Forums/
SOHO Switches
2020-09-16 22:20:43
@irwinpfletcher On a network switch, any port should be good, also there should be a light indicator if the port is linked at a gigabit or 100 Mbps speeds. Generally, the port LED would be amber if...
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Forums/
Kasa Smart Switches
2020-09-16 22:16:48
@DRiFT_645 Someone from our support team should be reaching out to you soon. Here are our the different support avenues we have if you need immediate support: Chat: link (US Support Team, but should...
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