Forums/
Deco
2020-10-12 16:14:39
@ScottDR6 Sounds like you may be on the 2.4G. If you look at the wireless setting through the app are you able to switch off the 2.4G? If so, if you test the speeds again what do you get?
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Forums/
Kasa Smart Plugs
2020-10-12 16:09:45
@ABSOWB To see if the 2.4G may be too crowded, try enabling the guest network on your router, and only connect those plugs to them. The plugs do not need local access. If the plugs continue to drop,...
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Forums/
Wi-Fi Routers
2020-10-12 16:02:26
@emjay110 The modem only provides internet connection so swapping that would not affect the extender. Your Verizon network extender works off of the LAN port of the TP-Link router so what may be...
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Forums/
Kasa Smart Plugs
2020-10-12 15:56:10
@Marspinball There currently is not a way to switch your TP-Link ID email so you will need to create a new account, and set up the plugs with the new ID.
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Forums/
Wi-Fi Routers
2020-10-12 15:44:36
@AnthonyD There isn't a parent control history feature so you will not be able to track that.
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Forums/
Bug Report
2020-10-12 15:40:36
@TechnicalLad There should have been a recent release of the official firmware of 1.4.3. If you update do that are you still seeing the same thing?
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