Forums/
Deco
2020-12-11 18:20:00
@Jme If your firmware is old you will not see it.
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Forums/
Kasa Smart Plugs
2020-12-11 18:17:59
@65Stang I would recommend reaching out to our smart team here: kasa.support@tp-link.com
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Forums/
Deco
2020-12-11 18:06:56
@hanmari See if your Deco units are different hardware versions as they have different hardware versions, you can see that on the sticker label below the unit. I would recommend reaching out to our...
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Forums/
Deco
2020-12-11 17:51:14
@zooropean Other people eluded to adding /plex.direct/, but with the Deco unit I do not think that option is there, only to change the IP of the DNS servers. There was another mention of disabling...
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Forums/
Deco
2020-12-11 17:16:02
@Style78 Thank you for pointing that out, my apologies for overlooking that. Alexa uses the ability to remote control the devices in order to send commands. I would disable Wi-Fi and test remote...
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Knowledge Base/
Configuration
2020-12-11 16:57:48
The router’s wireless network name (SSID) and password, and security option are preset in the factory. The preset SSID and password can be found on the product label. You can customize the wireless...
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