Forums/
Wi-Fi Routers
2021-01-13 23:30:30
@MP1738 If your modem is a cable modem, log into it and see if the system logs show any critical 3 or critical 4 errors that are related to the internet signal going to your modem which is unstable,...
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Forums/
Wi-Fi Routers
2021-01-13 22:44:19
@jgcool You could try the following: -Set the security and encryption to Auto -Set the mode to b/g/n mixed -Set the 2.4G threshold to 2345 (Advanced > System Tools > System Parameters), this may...
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Forums/
Deco
2021-01-13 22:28:14
@lmstransk On January 11th one of our senior engineers (Natalie) reached out to you to set up a time and work with you closely on this issue. The email might have been missed or be in your spam...
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Forums/
Deco
2021-01-13 22:18:36
@myroy If the Deco is turning red then the location where you would like it may be too far from the other Deco. If possible I would move it closer overhead where the first Deco is.
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Forums/
Deco
2021-01-13 22:15:01
@L0rd3H3lM3t I would focus on the one M5 and revert the firmware to the previous build (1.4.9) to see if the stability returns. You would download the 10/9/2020 release, extract it, then log into the...
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Forums/
Cable Modem&Routers
2021-01-13 21:48:40
@NotNAsp The modem/router does not appear to have that feature of IPTV. Our router and Deco are the ones that do have it.
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