@Rthomas Thanks for your patience. May I know the model number and operating system of your smartphone? No matter the DHCP is auto/on/off, the error message is almost the same: IP configuration...

@Jonathan74 Hi, Did the 2.4ghz and 5ghz lit up or not? What is the model number of your home router? Have you tried to use the Tether APP to set it up: https://www.tp-link.com/support/faq/1373/...

@Lumi00 Thanks for your patience. There is no need to reset them when you changed a different internet provider. They could be plug and play once paired; Thank you and wait for your reply.

@dino1440 Thanks for your feedback. Could you please help me check the following information: Did the 2.4ghz light lit up? What is the model number of the home router? When you set up the 5ghz on the...

@Julien55 Hi, thanks for your patience. Would there be any error message when the PC failed to connect? What are the model number and operating system of these two computers? -would they be able to...

@Janingo Yes, please disable the fast roaming on the Deco APP to have a look; And if possible, please also temporary disconnect the two satellite Decos, only leave the main Deco and check again where...