@Bexorcist Hi, Did you used to set up the static IP address on the Canon printer? --since we used to have feedback, the printer with static IP said connected, not actually they failed to get IP...

@ibr007_decox60 Hi, Thanks for your feedback. Currently, the firmware on the Deco X60 did not support service name under PPPoE connection. But it would be added on the later firmware upgrade. Really...

@techy Hi, Thanks for your patience. It did not use the external cloud service. And did you log into the APP via Deco’ Wi-Fi, or 3/4G network? Is the Deco still solid green? Would log-out of the APP...

@Sabaza Hi Thanks for your patience. Can I have a picture of the error message and if possible, please also send me a screen-shoot of the picture that required a password? Thanks a lot and wait for...

@animaskie Thanks for your patience. As for the network, is it like this: Modem—hallway main Deco—switch—LAN—2nd Deco, wireless to the 3rd Deco? ----based on the previous network structure, here...

@MacauPark Hi, thanks for your patience. Since one camera could only be bind to one email account, so you might need to log into the same email account on both phones; As for the 4 viewers, it means...