@saunders400 Got the video clip, thank you. May I know the exact app version (Tapo APP-> Me-> about), and the IOS version of your iphone SE as well? As this issue you are experiencing sounds unusual,...

Hey @PinkSpider , thanks so much for sharing all the detailed info Try a different 2.4Ghz WiFI channel among Channel 1- 11 Can you confirm you have put in the correct password. Also ensure Tapo APP...

Hey@Jond88 , We have a troubleshooting guide that worth a try : What should I do if I cannot make my Kasa device work with Alexa or Google Home? Firstly is to ensure sure kasa device could be...

Hey @cmfm, If bulb was able to connect to unsecured wifi on router, it could be related to the router security settings I updated some troubleshooting on this related thread discussing the same...

Hello @PinkSpider It seems that Huawei HG8145V5 have feature called Band Steering , page 6 of the UserGuide found online:...

Hey @woodroad47 , If want to watch video continuously, please make sure your phone is connect to house wifi and in the local network, here is an FAQ explaining 10-mins situation if you view camera...