Hey @J.Cesar , multiple phones could login to the same account to access camera. For example, after install camera on the 1st phone , on the 2nd phone ,just log in the same account (using the same...

Hello@Designerappz Thank you for your valuable feedback. As far as I know Alexa always use the main stream and should be on HQ resolution. You could try to switch to 1080P on Tapo APP, and see if...

Hey @saunders400 , Please confirm Tapo APP is up to date in APP store or GooglePlay first. Try a different phone and see if issue happen on certain phone. If the above does not work, may I have a...

Hey @STANJAV , May I know did you try the factory reset on the range extender and set up from sratch after update the beta RESET: with RE powered on, use a pin to push the reset hole until all the...

Good day@matt2_uk , We really appreciated your detailed feedback on 'Mac Address Proxy ' on the Range Extender. As far as I could tell, this has been a design for range extender for many years and it...

@Caeolos Hello, Thank you for your detailed network topology. AP feature (WiFi feature)it to provide Wi-Fi for the devices and it does not seems to related with the issue. May I know do you mean when...