@Mujkz It is possible that device has not bound to TPLINK ID yet, at that time device uses local username and password, not the TPLINK ID account . It is recommended to factory reset the RE and later...

@Sqfg Hello, Thank you for being interested in Tapo Care sevice. Currently only Tapo C200 V1 supports Tapo care, our teams has a plan to include more models in the Tapo care, and it is still under...

@_Alex Hello, Thank you for your feedback , the default SSID "tapo_cam_xxxx" (unsecured WiFi) should disappear after camera is installed (connect to router's wifi) successfully. Please ensure the...

@Praneeth Hello, Router may have difficulty wireless bridge to each other, I would recommend extenders more.If your house is under same power circuit or under same power meter, considering you have...

@max83 Thanks for the further information, you could try to contact local support Hotline or Email to check warranty with the forum information:...

@namenottaken Sorry that I did not fully get your question firstly, now I understand you have external IR Led for the outside environment. @Scuffer Thank you all for the suggestion on the IR Led, I...