@sajinnarayanan Appreciated for the case details I will escalate your case to the seniors and hope they could locate the problem.

@r1ch4rdNZ Hello, TX50E(UN) should support DFS channels or you could not see the WiFi signal when router is on the DFS channels. Did you try to use WiFi analyzer WiFi to scan for 5Ghz Wifi and also...

@princery Hello, Thank you for your reply, you could try 5Ghz channel 36/40/44/48, not on DFS channel or it could be unstable Turn off Band steering/ Whole Home WiFi/ Channel or WiFi optimzing on the...

@tom44 Thank you for the further information! For test purpose, you could try to manually set up static IP for laptop within router's IP range as the guide here see if that helps with stability:...

@sajinnarayanan Glad to hear about the update! Feel free to let us know if something new happens. Thank you.

@Boseac3 Hello, Thank for your feedback, for the purple image, you could try some suggestion here: 1. Manually switch between day/ night vision mode 2. Reboot the camera from Kasa APP or by powering...