@Kandersen Hello, It is possible router's WiFi signal is not that weak and devices are still connected to main router . You could change a different SSID / wifi name for range extender and manually...

@JasonB190 If your concern is still with Home Assistant integration, EP10 seems not been tested by Home Assistant, please check my private message. Some third party developer may have a way to access...

@Peter170 Thank you for providing more detailed information, the plug sounds faulty to me, we would like to follow up your case via email to check warranty.

@r1ch4rdNZ Hello, Thanks so much for sharing all the detailed info, this issue you are experiencing sounds unusual. To address the issue and try to fix it, we would like to escalate your case to...

@RE450_owner Uploading firmware has a process and that takes longer than I expected, please check my private message.

@IsaMath Hello, May I know did you try factory reset the range extender as below and check if you could see the default SSID on the laptops and phones. reset : with RE powered on , use a pin to keep...