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I cannot connect to the ac1750 through ethernet

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I cannot connect to the ac1750 through ethernet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I cannot connect to the ac1750 through ethernet
I cannot connect to the ac1750 through ethernet
2020-12-14 04:29:26
Model: Archer A10  
Hardware Version: V2
Firmware Version:

I recently installed the ac1750. I cannot connect to the router through ethernet but can through wifi. I have checked the ethernet cable, and it does work, so does my LAN port on my pc. I have tried power cycling every component to no avail. I have also tried to change the windows settings with no results. I can't find any other solutions or options online either. I don't think the lan ports are bad but I have not checked.

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#1
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4 Reply
Re:I cannot connect to the ac1750 through ethernet
2020-12-14 19:26:23
When you say you can not connect to the router are you saying you can not sign on to the router's interface or that you can not get to the internet?
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#2
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Re:I cannot connect to the ac1750 through ethernet
2020-12-14 21:46:13

@ArcherC8 I cannot connect to the internet.

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#3
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Re:I cannot connect to the ac1750 through ethernet
2020-12-15 13:11:58
My first thought is that you are not getting an IP address on the WAN which is somewhat common. See the post "My new router is not obtaining an IP address from my cable modem"
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#4
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Re:I cannot connect to the ac1750 through ethernet
2020-12-15 19:21:44

@Peoplecraft 

 

Since you CAN connect via WiFi to the Internet, then probably the modem to router Internet connection is OK. So, now the question is what is wrong between the router and the OS.

 

If on WINDOWS, enter in a CMD prompt (Windows key + R key at the same time) IPCONFIG /ALL

 

You should see something like this in it with some number results different:

 

=================

 IPv4 Address. . . . . . . . . . . : 192.168.0.166(Preferred)
 Subnet Mask . . . . . . . . . . . : 255.255.255.0
 Lease Obtained. . . . . . . . . . : Tuesday, December 15, 2020 6:34:44 AM
 Lease Expires . . . . . . . . . . : Thursday, December 17, 2020 6:34:43 AM
 Default Gateway . . . . . . . . . :192.168.0.1
 DHCP Server . . . . . . . . . . . : 192.168.0.1

=================

 

One other question, is this wired NOT working on the SAME PC that it worked wireless on? Just curious.

 

When you say " I cannot connect to the router through ethernet but can through wifi " you later state it to the Internet. So, what were you using? A browser? Have you tried a different one? Also, if you were using a program, does another work? Lastly, what SPECIFIC error you getting? All these answers would help here.

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