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Archer AX1500 extremely slow wifi6 speed with latest firmware
Archer AX1500 extremely slow wifi6 speed with latest firmware
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Registered: 2020-10-17
2020-10-17 15:50:53
Posts: 7
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Registered: 2020-10-17
Archer AX1500 extremely slow wifi6 speed with latest firmware
2020-10-17 15:50:53
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- I live in Japan and I bought my AX1500 from Amazon Japan
- Hardware Version: Archer AX10 v1.0
- Firmware Version: 1.1.0 Build 20200827 Rel. 40928(4A50)
- ISP: NTT EAST / ASAHI NET, IPv6
- I have lots wifi devices at home, but only 2 of them supports wifi6. They are: my iPhone 11 Pro Max, my Dell xps laptop.
- Problem: everything worked fine, until I installed the latest firmware. After installing, I noticed my wifi6 devices slow down to the point that their wifi speed is unusable.
- Before speed (fast.com): download 150Mbps / upload 300Mbps / 14ms latency
- After speed (fast.com): download 50Mbps / upload 50-300Mbps / 14-100ms latency, unstable
- In the meantime, my other 802.11ac devices are not affected and work as fast as before
- Also, if I manually turn off 802.11ax and force 802.11ac in the setting, then both of my wifi6 device return to normal very fast speed and very low latency
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Re:Archer AX1500 extremely slow wifi6 speed with latest firmware
2021-07-14 04:20:00
@Kevin_Z Yes that was me. Nobody from TP-Link ever contacted me again to this day.
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Re:Archer AX1500 extremely slow wifi6 speed with latest firmware
2021-07-14 05:59:20
I'm not sure what's going on, but I will help escalate it to the support engineers for you now.
Just to confirm, is the model of your Archer AX1500 or AX10? What is the current firmware version now?
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Re:Archer AX1500 extremely slow wifi6 speed with latest firmware
2021-07-29 16:49:03
Hi, I have had excellent support - this came via the tether app for my android phone. 1. I was able to force the bandwidth and channels for both 2.4G and 5G and that solved latency and speed issues. However, I was left with poorer range. 2. The support team helped me get my router on older firmware again. This has the good performance that I was used to - range and speed are back! Thank you.
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2020-10-17 15:50:53
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