Forums/
Wi-Fi Routers
2020-11-05 18:35:25
@wifi6japan My apologies for the delayed response, the tech team was made aware of your issue. They will likely reach out to you via email to continue to troubleshoot your issue.
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Forums/
Deco
2020-11-05 18:12:33
A test was done for the M9 in which the LAN was changed to 192.168.x.1 with the subnet of 255.255.252.0 which worked fine now. An important thing to check is whether the WAN IP/DNS and the LAN IP and...
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Forums/
Wi-Fi Routers
2020-11-05 18:07:50
@NetEngr I was able to get a beta firmware that you can potentially try. Please note this is for UN versions of the hardware. If you look below the router label rather than it being a country code...
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Forums/
Wi-Fi Routers
2020-11-05 17:57:32
@Cleber_Nunes @ArcherC8 is correct, you can not use firmware meant for a different hardware version.
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Forums/
Wi-Fi Routers
2020-11-05 17:55:50
@creekdale Our engineers tried to replicate it, but found they were able to see the access times reference below: Do you happen to have screenshots of what you see on your end?
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Forums/
Kasa Smart Plugs
2020-11-05 17:46:47
@RendCycle From the information, I got the ability to access the plug while being on the same LAN applies to all Tapo devices so all cameras and plug types. If you are seeing otherwise I would...
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