Forums/
Kasa Smart Bulbs
2021-01-08 22:00:49
@jxmot The ping test meaning using a computer on the same LAN as the bulb and constantly pinging that: ex. ping <ipaddress> -t on a windows machine. We do have a manual firmware updater that you can...
0HELPFULS
Forums/
Deco
2021-01-08 21:16:00
@jmob OneMesh from the router works when paired with a range extender like a RE300 that has OneMesh too. However, the OneMesh doesn't work as one single mesh network with the Deco, you will have two...
0HELPFULS
Forums/
Deco
2021-01-08 21:09:53
@Sulvera I would get a hold of our support team at this point. They will be able to narrow it down for you to see what else to try.
0HELPFULS
Forums/
Wi-Fi Routers
2021-01-07 23:54:42
Here is how you would log into the router: https://www.tp-link.com/us/support/faq/87/ The screenshots below is how you would change your router to use AES to get rid of the weak message warning:
0HELPFULS
Forums/
Wi-Fi Routers
2021-01-07 23:42:30
@JakesPad I would reach out to our support team to see if they may have a beta firmware to try or if the device may have malfunctioned.
0HELPFULS
Forums/
Deco
2021-01-07 23:04:24
@chriswhisenhunt Unfortunately no, returning it would be done with the company the devices were bought from which would be Walmart.
0HELPFULS