Forums/
Wi-Fi Routers
2020-07-28 20:22:40
When you say it unplugs itself, are you saying the power unplugs at the router, the Ethernet cable, or what?
0HELPFULS
Forums/
Wi-Fi Routers
2020-07-28 20:18:10
If you do not have a large list of devices, you may want to go into the router's security features and Whitelist all of your MAC addresses. You could try blacklisting the unknown MACs but if it can...
0HELPFULS
Forums/
Wi-Fi Routers
2020-07-28 20:00:08
I just looked at the user guide chapter 12 and it shows the option for channel and width. I wonder if some other option prevents you changing it such as Smart Connect....
0HELPFULS
Forums/
Wi-Fi Routers
2020-07-27 22:00:53
Things to try. Power cycle both. Try another device to see if you get the same speeds to help determine if it may be the phone or the router. Try about 5 feet away as to close can cause issues. Try...
1HELPFULS
Forums/
Wi-Fi Routers
2020-07-27 18:28:14
If other devices are working okay but the laptop is not, then I would suspect the laptop. Power off both the router and the laptop, power on the router, wait for it to stabilize, then power up the...
0HELPFULS
Forums/
Wi-Fi Routers
2020-07-27 18:21:53
I would try disconnecting all the cables, power cycle it, and do a factory reset. If that does not work, contact support.
2HELPFULS
