VPN connection issues
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I am suddenly having issues connecting to my VPN. Wasn't an issue until a few days ago. I can connect to the VPN through my phone's hotspot or through other networks - just not through my home network. Any ideas? I have rebooted the modem and Deco's a few times but that has not helped.
Any assistance would be appreciated. Please note that my IT understanding and knowledge is at about a 3rd grade level. Please dumb down any assistance :)
Below is the screen shot of the error message. I don't have any parental controls on. I am not aware of any new devices that have joined the network. Are they any know issues with any devlcies? We have a little bit of everything connected (Apple products, Samsung products, X-boxes, etc). I have spoken to our internet provider. I was told that since I can connect to the VPN when hardwired from the modem to my comptuter, the issue is not with them. I spoke to my IT employee (who is more a coder then IT help) and was told that since I can connect to the VPN from other networks, he thought the issues was with my network / router. Thank you for your assistance!
