Archer A7 and Wyze smart plugs: connection loss

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Archer A7 and Wyze smart plugs: connection loss

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer A7 and Wyze smart plugs: connection loss
Archer A7 and Wyze smart plugs: connection loss
2021-04-20 21:55:52 - last edited 2021-04-20 21:59:59
Model: Archer A7  
Hardware Version: V5
Firmware Version: 1.1.2 build 20210125 rel.39623

I purchased an Archer A7 to provide wifi in a computer lab environment specifically for 20 Wyze smart plugs.  The router is not used for any other devices.  There are only a couple of other wifi networks for this lab, but they can't be used by the plugs because they require web site login (and I don't manage them).

 

At first, it seemed to be working fine, but now over time, the smart plugs seem to keep losing their wifi connection to the router and not automatically resetting and re-establishing the connection (which I think is a Wyze issue, not TP-Link), requiring manual unplugging and re-plugging (which is complicated by a global pandemic where the whole idea of the smart plugs was to not have to go into the remotely accessed computer lab).

 

But I'm not sure why they're losing their connection to the router in the first place.  These are 2.4GHz only devices, so I started with the default router settings.  I've made a number of wireless settings changes, none of which have improved anything at all.  I tried disabling the smart switching between 2.4 and 5 GHz.  Then I completely disabled the 5 GHz network.  Then I forced the wifi channel to each of the non-overlapping channels 1, 6, and 11.  No improvement.  The plugs will not maintain the connection.

 

I starting thinking that maybe it was interference and the plugs were too close together.  Separating them did nothing either.

 

I'm using a hidden SSID if that makes any difference.

 

At this point, I can only assume there's a problem with the router and that either I need to try a different setting or it simply won't work with this type of setup and that I need a different router.

 

Any ideas or suggestions?

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#1
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Re:Archer A7 and Wyze smart plugs: connection loss
2021-04-21 12:04:39

@strells 

 

I have a few Wyze plugs and one gave me a bit of an issue. I had to reset it a few times and now it is working.

 

Not quite sure what fixed it. My router is on auto channel so channel does not appear to the the issue.

 

It may have been a software update, so be sure your Wyze plugs and the Wyze app are up to date.

 

If you still have an issue, then connect Wyze.

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Re:Archer A7 and Wyze smart plugs: connection loss
2021-04-21 22:56:13

@ArcherC8 Plugs and router are all up-to-date.  I'm purchasing a Kasa plug to test.  It's TP-Link so if it doesn't work with the router, it must be the Wyze plugs that are the issue!

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#3
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Re:Archer A7 and Wyze smart plugs: connection loss
2021-04-28 22:26:18

So I ran into the exact same situation with a Kasa HS105 mini plug!  The plug would not maintain the wifi connection to the router.  This made me think this is now a router issue and that I got a dud.  Even a full factory reset and a rollback to a prior firmware image didn't fix anything.

 

However, now I brought the router and one of each type of plug (Wyze and Kasa) to my home network and they are all working perfectly!!  Could there really be so much interference in my lab that the wifi connection cannot be maintained?  

 

What else can I look at to fix this problem?  I think of myself as pretty good with networking stuff, but I'm completely stumped by what's happening here.

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