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Deco X20 Satellite deco blinking red

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Deco X20 Satellite deco blinking red

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco X20 Satellite deco blinking red
Deco X20 Satellite deco blinking red
2021-03-18 20:20:13
Model: Deco X20  
Hardware Version: V1
Firmware Version: 1.0.5

Hi,

I have been facing this problem from quite a fail, I tried everything on forum, talked with tech but they were unable to resolve my issue. Satellite deco keeps blinking red light and then goes to solid yellow this repeats in a cycle. I tried resetting whole network, interchanging deco's, direct connecting satellite deco with Main deco using ethernet cable but all fails. Please suggest some solution.

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Re:Deco X20 Satellite deco blinking red
2021-03-19 21:24:04

@Shrik 

 

You can try resetting the device on different color patterns (holding reset for 1 second) to see if that may get it out of the reboot loop. However, it seems like the device may be faulty, which I would follow up with support to see what other options may be available.

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Re:Deco X20 Satellite deco blinking red
2021-03-23 19:15:46

@Tony I have tried contacting support through multiple mails but I was very disappointed with the service, I can add you to mail chain if needed, so that you can take a look in the issue more deeply. So far its not working and I tried all the troubleshooting steps. Any help will be appreciated

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