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Time Machine Backup not working on AX50 on Big Sur

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Time Machine Backup not working on AX50 on Big Sur

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Time Machine Backup not working on AX50 on Big Sur
Time Machine Backup not working on AX50 on Big Sur
2021-02-21 01:56:06
Model: Archer AX50  
Hardware Version: V1
Firmware Version: 1.0.9

I have a new AX50 and I can't get my backups to work.  It doesn't matter if the USB drive is formatted on HFS+ or APFS.  I've tried the following:

 

  • Different Drives
  • Formatting the drive to APFS
    • My Mac can read the drive fine when it's connected directly to it.
    • The AX50 doesn't recognize the drive at all.
      • Does the AX50 even read APFS formats?
  • Formatting the drive to HFS+
    • My Mac can read teh drive fine when it's connected directly to it.
    • The AX50 does recognize the drive, but cannot back up.  Through the TPLink GUI, it recognizes the drive.  I've added the drive, turned on sharing and contents to the drive, turned on Access Authentication, created an account and password, and enabled media sharing.
    • Time Machine recognizes the drive, but refuses to backup to it.  It says "Time Machine couldn't complete the backup to "Archer AX50.local"
    • I tried switching to an encrypted backup and that didn't work as well.
    • I can SMB connect to the drive with no issue

 

I'm on week 3 with tech support and still no progress. Looking for the community to help.  If I can't figure this out soon, I'll be returning this router and going to another brand.

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#1
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6 Reply
Re:Time Machine Backup not working on AX50 on Big Sur
2021-02-24 02:50:33
Hi gorje I have lot of problems with this function. Reported this in a post. And TPLINK delete the thread. Based on my experience, the timemachine service on this router corrupts your connected drive format, be aware. I also had connection drops, and not being able to do the full back up at once. The share disappear or disconnects from time to Time. Is like the service on the router fails. From my testing, Apfs its not supported. But hfs volumes were detected. Maybe you need to “time machine show unsupported network volumes“ -> google it. Good luck!
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#2
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Re:Time Machine Backup not working on AX50 on Big Sur
2021-06-27 18:31:04

@GorgeM I too am having this problem. Everything I try seems to work to start with, but then no backup is made. Even updated the firmware with no luck.

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#3
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Re:Time Machine Backup not working on AX50 on Big Sur
2021-06-27 20:26:40
I gave up. I spent countless hours with TP link and we couldn't figure it out. I ended up buying another router from a different manufacturer.
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#4
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Re:Time Machine Backup not working on AX50 on Big Sur
2021-06-27 20:29:17

@aea 

I tried everything too.  I was on tech support with TP-Link for hours over the course of a month.  I ended up returning my router and got one from a different manufacturer.  I went with another AX-3000 but from Asus.  I had a little bit of a struggle setting up time machine, but figured it out within 10 minutes.  I even got a second router and I'm using AI-Mesh through them now.

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#5
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Re:Time Machine Backup not working on AX50 on Big Sur
2021-08-10 14:24:21
I'm also having this same problem.... Time Machine used to work well until I installed Big Sur and ever since then it hasn't worked?? Does anyone have any fixes???
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#6
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Re:Time Machine Backup not working on AX50 on Big Sur
2021-08-24 20:26:07

Had same problem too... 

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#7
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