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I couldn't find the model on the drop down menu, so I'll link it here.
Current Firmware: 1.4.6
Latest Firmware: 1.4.7
I've tried to update through the automatic and manual, but nothing works, just says Failed to Upgrade everytime. Any idea's, I just spent $80 on this? Thank You.
Look below the router and make sure the firmware being used is for the correct region. If the router shows (US) below, then the firmware should have the name (US) as well. Another thing to make sure of is to extract the .zip file you download so you get a folder. You would then log into the router and upload the .bin file.
If that does not work, factory reset the router by holding the reset for 15 seconds, let the router reboot, and try to upload the firmware again.
While logged into the router it should say TP-Link in the top part of the screen, as I'm not sure if a third party firmware may have been uploaded.
@Tony I tried your solutions, nothing worked, even tried the Tether App, nothing. I don't know how to fix this.
I would recommend reaching out to our support team to see if something may be getting overlooked or if there is an internal issue with the router.
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