RossCarlson wrote

 

RossCarlson wrote

 

Gary_Hanson wrote

@RossCarlson I uploaded the file to Mediafire.com..hopefully the link will work: https://www.mediafire.com/file/c33qmp3tat8kwea/ax1500v1.20-up-ver1-1-2-P1%255B20201113-rel54097%255D_2020-11-13_15.29.00_beta.bin/file  -- I dunno if the file has a time limit before it goes poof or if it'll stay there

 

 

Thanks, that's very cool of you - I'll try this shortly to see if it will let me downgrade/change to this firmware. That said I also hope tp-link replies as at this point I'm going to have to replace this as that is completely unacceptable.

 

I'll post back soon.

 

And that didn't take long - can't install this firmware since it's a downgrade, when I try I get the same "invalid file type" that I get if I try to use any of the other firmware on the download page.

 

I guess at this point if I don't hear back today I'll have to go buy a new router/AP from another company as this is COMPLETELY UNACCPETABLE. It's great to add new features but to add a bug that prevents devices from connecting it sorta defeats the purpose of the device huh?

 

So still at a loss.

@RossCarlson Well that sucks..I thought for sure it'd work and it's a beta..well I tried

Gary_Hanson wrote

 Well that sucks..I thought for sure it'd work and it's a beta..well I tried

 

And for that I'm rather grateful, but I need a reply from tp-link, as I said not being able to use my wireless network after an update that added a feature to break things is NOT ACCEPTABLE.

I guess at this point I'll be buying a new router and will never buy another tp-link device ever again.

Gary_Hanson wrote

@RossCarlson Well that sucks..I thought for sure it'd work and it's a beta..well I tried

Question - can you tell me specifically what you changed to fix this for your Android device? I've tried all the WPA security modes with no luck but I'd love to hear specifically what worked for you.

Again thanks for helping. 

@RossCarlson I myself didn't change anything.. @Carl and his techie team did somethin..I dunno where he went..maybe could whip-up another firmware that could downgrade your current version since the one I sent/he sent wont work for some silly reason

@RossCarlson 

I've been out of action the last several days due to be ill.  I would need to setup a session with our SE team in order to help fix this concern for you.  Please DM me your contact infromation so i can have them reach out and schedule a remote session with you. 

@Carl 

I've now messaged you THREE TIME over a TWO WEEK PERIOD. I can no longer continue to wait for a company who not only completely ignores its customers and is unwilling to ensure that its customers have a working product. It is completely unacceptable that I've not been able to use my internet connection on my Android device for WEEKS due to YOUR PROBLEM.

As I said in my DM please let me know how to get a FULL AND COMPLETE REFUND ASAP. At this point I need my device back online so I'll be puchasing a new router and will never, ever purchase another tp-link device again and I will ensure that everyone I know personally and professional does not either.

Couldn't be more disappointed.

~Ross