TP-Link Archer C9 randomly rebooting :(

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TP-Link Archer C9 randomly rebooting :(

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71 Reply
Re:TP-Link Archer C9 randomly rebooting :(
2020-11-16 03:44:31

Ugh, exact same problem here started a few weeks ago. I've tried everything suggested here with no luck. Two kids plus me working from home with this issue is not going to fly. Keeping track of this thread for a fix.

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#52
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Re:TP-Link Archer C9 randomly rebooting :(
2020-11-16 06:21:56

@aLuckyFourteen 

 

New, beta, FW uploaded at Saturday morning. No restarts since now. Will see how it goes on full load in in next few hours,

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#53
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Re:TP-Link Archer C9 randomly rebooting :(
2020-11-16 13:43:01

@elmiko How do you get the beta FW? Three people at TP-link online support were absolutely useless.

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#54
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Re:TP-Link Archer C9 randomly rebooting :(
2020-11-16 14:11:34

@aLuckyFourteen 

I just contacted polish customer support with my issues. Then (probably) they sent all the stuff to headquarters and get back to me with beta FW for EU region.

I uploadad it at last Saturday CET morninng and - as i wrote - since then no restarts. Tested through the weekend and today - with 4 phones, 3 smart devices, 3 PCs using Teams conference calls and one with Netflix at the same time.

As of now i'm happy.

Will test it for next few business days and then get back to support with findings. 

 

Currently i'm using FW 1.2.5 Build 20201110 rel.73750(4555) on ArcherC9 v5.0 HW

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#55
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Re:TP-Link Archer C9 randomly rebooting :(
2020-11-16 17:06:25
Fingers crossed than :) I really hope this solves it and we get the firmware soon.
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#56
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Re:TP-Link Archer C9 randomly rebooting :(
2020-11-18 02:43:17

@Aresmar same here. I just joined this forum to find out I'm not alone. Could it be related to DST ending? Seems to have started around that time

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#57
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Re:TP-Link Archer C9 randomly rebooting :(
2020-11-24 23:27:29

@KernowLad Disconnect every IOS device from wifi no matter what IOS version it's running. I've seen someone say it's IOS 14 problem and if you have 14.1 it should work but my mom's iphone was the only apple device in our home and it was running IOS 14.1, I disconnected it last week and had no problems since 

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#58
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Re:TP-Link Archer C9 randomly rebooting :(
2020-11-25 06:51:11

@Lopol500 Noone has iphones at my home. So not related for me unfortunately.

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#59
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Re:TP-Link Archer C9 randomly rebooting :(
2020-11-25 16:18:46

As i wrote earlier - almost 2 weeks on beta FW - there are some errors in log, but no restarts. At all.

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#60
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Re:TP-Link Archer C9 randomly rebooting :(
2020-11-26 23:08:57 - last edited 2020-11-26 23:10:22

Had the same issue, replaced cables, disconnected iOS devices and cable connected devices etc and the problem persisted.

 

However, in my case just disabling NAT Boost almost definitely helped, a good week without the issue, no firmware change, iOS 14 devices connected or not. YMMV, but I'd recommend trying this easy fix since up to my capability of testing, this most liekly solved the issue completely for me.

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#61
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