Deco App Not showing devices

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco App Not showing devices

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
33 Reply
Re:Deco App Not showing devices -Solution
2021-08-04 01:54:01 - last edited 2021-08-04 01:54:24

@Mario24 

Hi, is your issue like this link:

https://community.tp-link.com/en/home/forum/topic/271440

If yes, could you please go to Deco APP>Overview>settings on the left>help>contact us> suggestions and send us the APP log.

 

Thank you very much.

Recommended Solution
  0  
  0  
#32
Options
Re:Deco App Not showing devices
2021-09-11 19:47:37

@swady6 

Same here. Apparently TP Link support consists in having you spend hours taking screenshots, rebuilding your network and uninstalling app until you give up and leave them alone...

Too bad as the hardware is quite nice.

  0  
  0  
#33
Options
Re:Deco App Not showing devices
2021-09-13 02:14:23

@APR 

Thank you very much for your update.

Your case has been forwarded to the senior engineers and please check the email for further updates.

  0  
  0  
#34
Options