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Need part number for M5 power supply

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Need part number for M5 power supply

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Need part number for M5 power supply
Need part number for M5 power supply
2020-01-30 13:48:12
Model: Deco M5  
Hardware Version: V1
Firmware Version:

I ordered my M5 from Amazon and got a "reconditoned" unit.  It came with the wrong power supply.  I've already reached out to support and they are shipping me a new one, but it will be a week till it gets here.  I need it ASAP.  Can someone give me the part number and possibly where I could order one quickly.  I've tried other USB C power supplies that I have and they did not work.  Thaks.

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Re:Need part number for M5 power supply
2020-02-03 17:04:14

@JakeMyers 

 

As long as the output equals 12v 1.2 amps then it should work. 

 

The part number is the same for both V1 and V2: T120120-2B4

 

You just need to make sure the end connector is USB-C since you have V1.

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Re:Need part number for M5 power supply
2020-04-27 22:01:34

@Tony 

 

I am looking for @ T120120-2B4 POWER CORDS FOR two DECOR UNITS. 

Csn you help me buy 2 power cords.

I lost them in a move to a new house.

 

Phone # 205-422-9011

 

Thanks 

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Re:Need part number for M5 power supply
2020-04-28 23:27:18

@awsheeler 

 

Contact your local TP-Link support team to request a replacement part like the original poster did on this thread.

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Re:Need part number for M5 power supply
2021-04-01 16:44:28

@Tony 

I am in a similar situation where I need a replacement power source for my Deco M5 Ver 1. I have a USB C cable with output 12v/1.2a and it does not power the Deco sufficitiently enough to turn it on. Also, the RMA support team does not have this item in stock and cannot replace it for me. 

 

Can you provide a 3rd party option that I can use? I want to be able to use my Deco m5 without rendering it useless. 

Thanks

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Re:Need part number for M5 power supply
2021-04-09 21:14:05

@Alexvalen94 

 

If your warranty is valid I would recommend following up with them for other replacement possibilities.

 

An alternative would be a power supply that has a USB-C connector with the specs: 100-240V~50/60Hz Input, Output: 5V 1.2A.

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