Evening, I’ve got 2 smart plugs one HS100 and one HS110, both of these have recently stopped working properly. The plugs identify to be turned off but aren’t, they show in the app and on the device as

Model : Hardware Version : Firmware Version : ISP : I'm hoping there's a solution to this and not a faulty product that isn't even 1 year old. No matter whether I turn the smart plug on or off, the de

So I bought an HS110 to control power to a multi-plug surge protector I have for some of my entertainment equipment. When I set it up first, I had a powerline adapter going into the HS110 and the surg

hi there HS100 V2 is always turned on and cannot turned off - this is manually not possible and also not via Wlan. I think it has something to do with the built-in relay. Please tell me what i can do.