@Markeyyy Hello, I think Bell support is correct, this Archer AX50 is just a wireless router and it should work with a modem which connects you to your ISP. In this case, you'd better replace the...

@Sukhlain91 If a hardware reset and reconfiguration will help at all, we suggest you contact the local support team to request an RMA.

@Bobo666 Hello, Thanks for your feedback. There is no uptime statistic on the wireless routers, as there seems not to be that necessary. But we will record and feedback to the related department, our...

@acher What is the hardware version of your Archer C5? Is it V2 or V4? When you disable the 5G wireless broadcast, did you reboot the router on its web UI? If it will be enabled automatically again,...

@mocelet Thanks so much for sharing this information. As you know, the sales will differ from countries and regions especially during this harsh time of COVID-19, some countries may have trouble...

@tomtom68 When you mean 'everything was set back to the factory setting', does it mean all the configuration on the router has been lost and there is no internet at all? Or it is just some special...