@Edge Hi, you may need to reset the extender and set it up again to connect it to the new wireless router. How to reset the extender? How to hard reset TP-Link wireless access points, extenders to...

@MauriceT Hi, you may search for the wireless network name of the extender and enter the password manually on that client. Please check if the wireless network name is the same as that of your main...

@fuzzywuzzy Hi, please help check some details and we will try to figure it out: 1. Do you mean all devices cannot connect to the RE450's 2.4G wireless network? Is his 2.4G network name the same as...

@Raps Hi, Is the RE200 configured successfully? How about the LEDs on it? When you try to access its web UI, please ensure your Mac is connected to the RE200's wireless network and type in the...

@Bob-D Hi, Generally, the IP address of the extender may change after the initial setup and it would be assigned by your main router. It is suggested to find the current IP address of the extender in...

@abss Hello, sorry that we don't provide call-back service, it is suggested to contact the local hotline service if you prefer getting help via the call:...