@thomasor Hi, please help verify some details and we will try to figure it out: 1. Please show me a picture of the light status of the RE450. 2. If all the devices cannot access the internet from...

@YMM Hi, may I have the exact model number of your range extender? Is it RE205 or RE220? You may try to reset it as below: How to reset the extender? Note: If still doesn't reset successfully, try to...

@abeditani Hi, it seems what you report is true. Generally, when a client or device is moving around between the main router and the extender, it will choose to connect to a better wireless signal...

@Tp-account Hello, You may need to contact the local tech support to check the warranty cause the device seems faulty. https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support...

@dannystarkie Hi, the virgin_ext wireless network is the one from the extender and you can connect to both the virgin one and the virgin_ext one depends on the signal strength on your devices.

@Gm75 Hi, is this RE300 a newly purchased extender or was it working fine before? How about the LEDs on it? You may try to reset it as below: How to reset the extender? After the reset, please refer...