@toniki Hello, thanks for the detailed info. Firstly, please update the Deco M4 firmware to the latest 1.4.3 Build 20200918 Rel. 74289, then reconfigure the Magic Home Pro strip from scratch. As per...

@Alontim Hello, thanks again for your detailed clarification. We have recently released new firmware for the Deco M9 Plus and Deco M4, please update to the latest firmware first, then monitor again....

@IanJ @Travs Hi, sorry for the late response. We would like to follow up on your case via email and we will try to investigate further, please check your email box and respond, thanks a lot~

@TheoDW Hello, if this is the case, try to update the firmware manually via the web UI, you may download the latest firmware from the official website, there is a guide in the download file:...

@PhilTheThrill Thanks a lot for the update. Please monitor if the issue you reported earlier will occur again.

@Torben.H Hello, sorry for any trouble caused by the Deco P9 network. While the latest firmware is 1.1.2 Build 20200918 Rel. 74476 now, can you please update your Deco P9 first to this version and...