@TheoDW Hello, sorry to hear that. Please refer to the attached upgrade manual to try one more time, let us know if it will upgrade successfully or not.

@mwigleysmith Hello, thanks for reporting. What if you click on Tap to refresh? Will it try to refresh? How about you send us a short video showing this issue that it won't refresh?

Thanks @Barry_L for his professional suggestions and workaround. @realjax This issue has been reported to our developers and this eu.pool.ntp.org server will be removed in the future 1.5.0 version...

@Teo74 Hello, can I have more detailed info about your network and connection first, then we will try to figure it out? 1. What is the current network diagram? How do you connect these 3 Deco M5s...

@BobMuk Hello, sorry to respond late. For the speed issue you reported, let's confirm some basic info then try to fix it: 1. Firstly and most importantly, ensure the Deco M4 firmware is up-to-date,...

@CoPf @jacktiew Hello all, it seems both of your cases are escalated to the seniors already, it is suggested to follow up and investigate the issue with them directly, they will help you out.