Forums/
Deco
2020-10-22 00:52:21
@frederikk Hi, may I know what is the issue you encountered with the Deco network? It is suggested to upgrade the system to the latest, we will try to help you out if there is still an issue, thanks.
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Forums/
Deco
2020-10-21 10:43:21
@whiteswan Hi, thanks for the update. Can you confirm what is the LED status on Deco M5 when Alexa or Nest Thermostat disconnected from the network? Are they disconnected at the same time? How often...
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Forums/
Deco
2020-10-21 10:07:16
@Jeff_KL Hi, you are correct, it will auto-detect the WAN connection when it is connected to the network, it then switches the other port for the LAN connection automatically, you cannot choose both...
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Forums/
Deco
2020-10-21 10:04:02
@Subhra Hello, do you have a Deco device? What is the model of it? Below are some setup videos you may refer to: https://www.tp-link.com/support/setup-video/ If you fail to install the main Deco,...
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Forums/
Deco
2020-10-21 09:57:33
@Mackert_UK Hi, our engineers will help you with the debug or further troubleshooting, please check your email box and confirm.
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Forums/
Deco
2020-10-21 09:43:48
@Mackert_UK Hi, thank you so much for your detailed info. While we are sorry that the current firmware cannot be downgraded to the previous versions, please don't worry that we will try to figure it...
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