@Tonyperez @Miguelllagran @westfall Hello all, sorry to respond late. For any issue you encountered with the Deco system, please firstly ensure you are running the latest firmware on your system. If...

@Ayohaych Hi, to locate this issue and try to fix it, we would like to follow up on your case via email. Please check your inbox and provide the information that we need.

@Ricardo_Sa Hi, thanks a lot for all the details. As for your question about attaching the log file, you may click on this button on the dialog box: BTW, our engineer would like to contact you, so we...

@danielet Hello, is it possible for you to draw a simple network layout? As it is not clear how are they connected now, it seems that you have 3P7s in the same network according to your description,...

@Ayohaych Agree with you that the issue is weird. Just confirm again, is the 'smart home hub' still in the network? If not, that means all the Ethernet cables in different rooms get the internet...

@JeffWifi Hi, thanks for asking. As for the Deco X60, you need to install the beta firmware in my post, then you will be able to change the security type. The official release is on the way, you may...