@Alexandre. Thank you very much for your kind suggestions, we will feedback to the developers and ask them to evaluate this DNS lookups re-design.

@Kyrre Thanks for the update, and it's glad to know that the issue is resolved. BTW, may I know if the Deco M5 in router mode or AP mode, and how about the ISP modem, is it a modem router or a modem...

@IGM Hi, thanks for asking. Please refer to the below troubleshooting to check the QoS settings on the Deco app and ensure it is on the Standard mode:...

@Wawg Hello, thanks for asking. Is the network layout Virgin Hub 3 (modem router mode)==>main Deco M5 (also router mode?))))(((satellite Deco M5? And the satellite Deco shows a red LED after the...

Hi @ToddH and all, thanks you all again for your valued suggestions. As we respond earlier this feature request has been forwarded to our R&D team, and they are evaluating how to improve or add this...

@Julienne Hello, thanks for asking again. You may get the latest firmware from the global website first, and we will remind the web admin to update it on the local website ASAP:...