@Kyrre Hi, you are most welcome, and glad to help you. If need any further help, just let us know. Good day.

@SharkFH Hello, please confirm the region version and current firmware version on the Deco app again, show us the screenshot. BTW, please tell me personally via message what are the MAC address of...

@IGM Hello, can you confirm what does it mean by crashes? Does it mean the internet will drop or the Deco just freeze? These might be different issues? If the internet is not stable, please refer to...

@3skrt @Vesp @Sam1 @giornogiovanna @DongleBerry @HelloRabbit Hello all, apologies for the super late reply and I hope it's not too late to help. For the ping spikes or latency issue you reported, we...

@Stevenvaneijk Hello, thanks for bringing this up again. Please ensure you are running the latest Deco app on your phone first. Ensure your Hue bridge is running the latest firmware as well. If not,...

@Kevy Hi, thanks for asking, while I'm wondering it's a Deco device? If it is a wireless router, you may just change its wireless security to WPA2-PSK AES, and you will get rid of the "weak security"...