@Ash223 Hello, Can I have the screenshot of the Parental Control setting on your Deco app? Please try to disable the Parental Control first and confirm again if those apps can connect to the...

@PeteClen Hello, Please confirm below and we can try to fix it: 1. Is the current network layout like below? Virgin Superhub in modem-only mode--- main P9 (Router mode)---Switch---NAS & Other wired...

@3275Banez Hi, thanks for the update. If you contact the reseller to replace the current SG108 first and monitor again. BTW, is there any other security camera or DVR in this network? Except for this...

@betocobra Hi, sorry to respond late. We will do some troubleshooting and try to fix it first. Please confirm below: 1. What is the current network topology? How do you connect the two M5 together?...

@Meshy_business Hello, If the RSSI is -80, it would be a very weak signal from the wireless source, It is suggested to add another range extender to extend the Deco wireless to the camera. If you...

@JF_Krahtz Hello, sorry about that. Actually, 2 Fast Ethernet Ports = 2 10/100Mbps WAN/LAN Ports, so it is not false advertising. However, we will feedback to the related department and ask them to...