@iscarly Hello, sorry to hear that. So may I know how many Deco E4R do you have in total and how are they connected to the network, in other words, what is the detailed network layout? From what you...

@Ash223 Sorry, can you please send the screenshots again as the files cannot be open? Thanks.

@Teleshka Hello, As we replied earlier, changing the Wi-Fi channel on the Deco app has been forwarded to the developers and they are working on it to evaluate how to improve the channel algorithm, we...

@Abdulla1 Hello, thanks a lot for your valued suggestions. The whitelist MAC filtering feature is currently not available on the Deco device yet, we have kept attention to the similar feedback and...

@UnlishedTen8 Hello, As per the issue you reported, I have sent you a personal message. Good day.

@MichelBrazil Hello, thanks for the details. May I know the model number of the switch? Is it possible to connect the 2nd Deco M4 to the Ethernet connection on the 2nd floor directly for a check?...