@ChristianBurger Hello, Please ensure you have updated the firmware of your X60 to the latest version, which should be 1.2.5 Build 20200709 Rel. 46606. If yours is still not the latest, please update...

@Eric_Sant Hello, the issue you reported seems is not the same as others reported, the issue you encounters seems that is only an abnormal status displayed on the Deco app when you didn't login for...

@Eric0054 Hello, Can you recall what is the WAN IP address on the X60 when it was working? Is it the same as that of M9 now? When switched to M9, all is good now when watching Netflix or Hulu or...

@opendave Hello, What is the LAN IP address settings on your Deco app? You may change the IP subnet to a customized one or the build-in 255.255.0.0 on the More-Advanced-LAN IP address page. May it...

@dfx Hi, can you still see the 2.4GHz wireless network on your 2.4GHz clients, is it still broadcasting? How about the 2.4GHz guest network, can you connect to it? Try to reset the AX6000 to factory...

@IceColdBier Hello, According to the screenshots you attached, when you walk upstairs, the link speed between your laptop and the router has dropped to 97.5M and the signal strength is quite low,...