Forums/
Deco
2020-09-08 07:53:57
@RemcoD Hello, sorry to respond late. Try to disable fast roaming on the Deco system, and ensure there is no IP conflict in the local network. Is the PS4 using a static IP address? If yes, try to...
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Forums/
Deco
2020-09-08 07:48:16
@Manon1507 Hello, sorry to respond late. Can you confirm if other wireless devices such as phones or laptops connect to the Deco wireless network correctly? Try to create a simple wireless password...
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Forums/
Deco
2020-09-08 07:36:58
@Ronny_B Hello, sorry to respond late. May I have the model of your Deco system? Is it Deco M9 Plus? To better help you, please help to confirm the following information. 1. Who is your ISP? 2. What...
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Forums/
Deco
2020-09-08 07:22:40
@edjb4444 Hello, sorry to hear that. Please help confirm some basic info and we will try to figure it out: 1. What is the iOS version of your iPhone 10? Are all the other wireless devices connected...
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Forums/
Deco
2020-09-08 07:09:57
@TalCh Hello, Just to confirm again, do you mean you can get about 300Mbps when connecting to the unit #1, which is connected to your ISP modem router, and get about 150-160Mbps when connecting to...
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Forums/
Deco
2020-09-08 06:46:30
@WN143 Thank you very much for all the detailed info you've provided now, your case will be escalated to the engineers who will help investigate further and help resolve it. Please check your email...
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