@genuineoleey "Only turn off - turn on procedure on 2,4GHz Wi-Fi works and the network starts to be visible and accessible." May I know where did you do this? On the AX6000 web interface? Have you...

@AlexBueno May I know who is your ISP? Is the IPv6 connection working fine when connecting the ISP modem directly to the computer? We hope you could provide more details as we asked previously, then...

@Imperatorn Can you confirm if the QoS on the AX6000 is disabled? Try to disable the QoS, ensure it is on the Standard mode, or simply reset the AX6000 to confirm, thanks.

@RobCas Do you mean the router will restore to factory settings automatically? Was there any special operation or activity causing this auto-reset that you can notice? Even by resetting it manually...

@iod Sorry to hear that. When there is no internet on the A6 and its internet LED shows red or off, can you login to its web interface to confirm if there is still a WAN IP address, what is it? It is...

@Imperatorn My apologies for the delayed response. Can you confirm if the QoS on the AX6000 is disabled? Try to disable the QoS, ensure it is on the Standard mode, or simply reset the AX6000 to...