There is a function Remote Management for us to access the router remotely, but we need make sure the router's WAN IP address is a public IP address instead of the private IP address, you can try to...

Hi Mark, Right now we can only use the app to install the Deco, we are researching the Web UI for the Deco, but it will not be realeased in a short time, please try to use the bluetooth to install...

Please open the Deco app then go to Advanced>>Operating Mode, are you using the Access point mode now? The Home care settings( include parental control) only available in the Wireless router mode.

Right now the Deco M5 support to used as a VPN client to connect the L2TP/PPTP VPN, but can only support those VPN servers whose data are not encrypted. You may refer to this...

Deco M5 does not support DMZ, it support Port forwarding (https://www.tp-link.com/en/faq-1797.html).

Theoretially, the wired connection should be working properly, even the wifi connection works. It is suggested to change another cable and another ports to have a try; Meanwhile, please check the IP...