Yes, you need to register a TP-Link account on our cloud website before you use the Deco system. And your information is secured enough, we will protect them.

The default wifi password is 8 numbers on the bottom label of your router. Or you can refer to this FAQ to find it :https://www.tp-link.com/en/faq-399.html

In this case, if you are using the telephone line(RJ11) to supply internet to your BT Smart HUB, the C1200 will not able to replace the BT Smart HUB, because the C1200 only compatible with the...

Regarding to the wireless speed issue, you may refer to these FAQ to do some troubleshooting: https://www.tp-link.com/en/faq-2170.html and https://www.tp-link.com/en/faq-468.html

Please find the related FAQ to set up your router with the modem here: https://www.tp-link.com/en/faq-608.html, the set up page in the FAQ may be a little different with yours, but the settings are...

Please refer to this FAQ to login the router's management page: https://www.tp-link.com/us/faq-1523.html Then go to Advanced>>NAT forwarding>>ALG, make sure PPTP, L2TP and IPSec VPN Pass-Through are...