Hello, what is the current firmware version？ Generally speaking, once you logged into the web UI, then go to network, you can see the IPTV option. Any updates, just let us know. Good day.

Hello, could you please post a picture with the error message? Meanwhile, as my knowledge, you just need setup the static IP on the Client device itself, do not have to login to the web UI of VR600v...

Hello, what is the led status of the 5 plugs? And what is the model number? After reset the plug and changed the wifi name, it is suggested to reconfigure these smart plugs. Below is the setup...

Hello, Bobby, we checked the status of the HS110 at our end with your cloud account, while it shows online; that means it is bound to cloud and works well. It is suggested to connect your smart phone...

Hello, the MIMO technology has nothing to do with antenna, and generally speaking, it is suggested to place all the 3 antennas together. Otherwise, please use the original antennas. May it help. Good...

Hello, below is the instruction to reset the 850RE. With the extender powered on, use a pin to press the RESET button for 1 second. The extender will reboot. Then you can follow the setup...