It is suggested for you to test the card in different USB slots to see how it works. And please refer to the instructions in the link below to check if the device is installed successfully or not....

To locate the issue , please help to check and provide the following info: 1. What is the firmware version on your M5? How about the hardware version? 2. Do you have any Advanced settings on the Deco...

Hi To do further troubleshooting and help you to fix this problem, we will follow up via email later. And I have emailed you already, please reply our email and then we can try to sort it out. Good...

Please put the slave Decos near by the main Deco and try again.

If you don't want to delete the camera, please refer to the instructions in the link below to connect a Wi-Fi network in the web interface. https://www.tp-link.com/en/support/faq/820/ The...

Hi, Sorry to tell you that we can provide English service for global users now. It is suggested to contact the local tech support to get some suggestion....