Hi, Sorry to tell you that we can provide English service for global users now. It is suggested to contact the local tech support to get some suggestion....

For the LED light, it has different status on different devices or different hardware versions. For your case, if the extender is TL-WA850RE_V1, it's normal when the wireless light is flashing, that...

Please try to change the Wi-Fi channel for your 5GHz network to see how it works. Such as channel 36 40 44 48. Secondly, it it suggested for you to update the driver and make sure you are running the...

According to your description, the speed on LAN connection seems good. We will do further trouble shootings on the Wi-Fi connection. Please connect only one device to the Wi-Fi network to test the...

SmartWIFI wrote I am not sure but would our community users to assist and test it out. Basically, I was having the same issue and I only got the problem after updating to 1.3.0 Build 20190419 Rel....

Thanks for sharing. @Amber @luckyd Please have a try with Amber's suggestion. It is suggested for you to install the latest driver, and please make sure there is no anti-virus programs or firewalls...