@Jannek999 Good day, Please check whether your daughters devices are all IOS 14 devices? We used to have a feedback that there would a new feature added on the IOS14: private address. When the...

@MRH54 Good day, Normally there is no need special setup with Chromecast router/modem; If possible, please refer to the following suggestions: 1. connect a laptop via Ethernet cable to Chromecast...

@mac_wifi Good day, Thank you very much for your time and patience. This issue is more related to the IP conflict, like LAN IP under WAN subnet mask VS WAN DNS. If possible, please try to send me a...

@Poud Good day, Thank you very much for your time and patience. Currently, Deco x60 only supports IPTV/VLN(802.1Q tag as well) on the router mode, not supported on the AP mode yet. Really sorry for...

@EJM2 Good day, Please send me a private message about the SN number on the Deco and a copy of the purchasing receipt about the Deco. PS: for the KIT products, please do remember to the KIT SN on the...

@richpriest Hi, Sorry for the delay. Currently, the Homecare service on the Deco products is still free. And there is still no updated news about the Trend Micro subscription.