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Instructions on how to install Deco 5 with Comcast Router/Modem?

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Instructions on how to install Deco 5 with Comcast Router/Modem?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Instructions on how to install Deco 5 with Comcast Router/Modem?
Instructions on how to install Deco 5 with Comcast Router/Modem?
2020-12-11 20:56:54

 

Does anyone have any simple to follow instructions on how to set up 3 Deco M5 devices with a Comcast router/modem?  I spent over 3 hours trying to get this setup and eventually had to call Comcast to reset my device because it had completely lost internet.  

 

Just looking for a simple guide to follow if anyone has something they can recommend.

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Re:Instructions on how to install Deco 5 with Comcast Router/Modem?
2020-12-14 02:05:24

@MRH54 

Good day,

Normally there is no need special setup with Chromecast router/modem;

If possible, please refer to the following suggestions:

1. connect a laptop via Ethernet cable to Chromecast modem to make sure there is internet service on the computer;

2. and please also check the IP address on the computer;

3.follow the instruction here to set up the Deco again with Chromcast and please save a picture of which step that you failed to get through;

And there are some basic trouble shooting steps for your reference:

https://www.tp-link.com/support/faq/2239/

https://www.tp-link.com/support/faq/2010/

 

Thank you very much.

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